Last updated: [19.01.2026]
Where We Ship
We deliver to most customers in:
- USA, Canada, UK, Australia, New Zealand, most EU countries
If you’re ordering from any other country, please email us first to confirm delivery options: info@ecotray.co.
Shipping Options
Standard Shipping — FREE
- Estimated delivery: 8–14 business days (after dispatch)
Priority Shipping — $2.99
- Estimated delivery: 5–11 business days (after dispatch)
These are shipping-time estimates. Total delivery time also includes processing.
Processing Time
- Orders are typically processed within 1–2 business days before dispatch.
- Tracking is provided for most orders and may take 24–72 hours to start updating after dispatch.
Delays
While most orders arrive within the estimated timeframe, delays can happen due to:
- customs processing
- carrier congestion
- weather events
- holiday peak periods
If your order is taking longer than expected, please contact us and we’ll help: info@ecotray.co.
Contact
Questions about shipping or your country not listed above?
Email: info@ecotray.co